Privacy Policy

Your information

Here at Executive Business Support Ltd (EBS) we take your privacy seriously.

This privacy policy explains to you how your personal information is collected, how we may use that information, where we store it, how long we store it for, and how we protect it. The policy also explains your rights in relation to your personal information.

Please read the following carefully to understand our views and practices regarding your personal information and how we may collect it and treat it.

For ease of reference, we have divided this privacy policy into sections as follows:

  1. How your information is stored
  2. Marketing
  3. Website
  4. How long your information is kept
  5. Our commitment to data protection
  6. Your rights
  7. Additional information

 

1) How we store your information

Your information will either be stored on our website, in a restricted secure server environment or on cloud based software that we have verified as suitable and which meets our strict security requirements. Only individuals that need to, will be allowed to access your data and this access is limited to the requirements of the individual’s task. We ensure that all individuals, volunteers and staff members of any third party have been trained to understand their requirements in keeping your data safe. Any hard copy paper records which may be sent to the organisation, such as application forms, are stored in a secure environment and where relevant transferred into electronic format.

 

2) Our marketing

Your name, email address, role title and organisation have been collected from the internet’s public domain. This is the only information we will use to inform you, by email, of the services we provide to healthcare organisations. We deem this to be a legitimate and likeminded interest that could be of use to your organisation, if not now, but in the future. It will never be shared with any external 3rd party organisations and we will only retain your information for the duration of your tenure. We also monitor whether our electronic communications are received and opened. You have the ability to opt-in or opt-out and can change your preferences at any time by emailing [email protected].

 

3) Our website

You do not need to give us any information about yourself to view the EBS website. When you access the website, our webserver logs your Internet Protocol (IP) address (a unique set of numbers that identifies one or more devices on a computer network), browser identifier and the time of access.

We also use your IP address to analyse the number of people who are accessing our website at any one time and the types of device being used as well as the website user behaviour patterns. This information helps us to make improvements to our website and services. Unless you provide other information about yourself, we will not be able to identify you. However, we would not normally use IP addresses to identify individuals except if this is deemed to be necessary to investigate problems or potential misuse of the system.

If you use our ‘Send a Message’ form, by doing so you will need to provide your name and email address ONLY which will be stored on a secure database.

 

4) How long we keep your information for

We will only keep your data for as long as it is necessary. When you withdraw your consent by opting out, you will not be contacted by us again but we will retain your name and organisation on our database to ensure that re-contact does not happen. If you ask for your data to be removed it will be destroyed as soon as possible within one month. If we decide not to destroy your data we will inform you as to why we have made this decision.

 

5) Our Commitment to Data Protection

Executive Business Support Ltd is the registered data controller; please see below our full contact details:

Main Office:

Executive Business Support
CIty Wharf
Davidson Road
Lichfield
Staffordshire
WS14 9DZ

01543 442 140

Registered Company No: 04458047

ICO Registration No: Z8602841

To ensure that we (EBS) adheres to data protection regulation and offers data transparency, EBS may change this policy from time to time by updating this page. Please check this policy regularly to ensure that you are happy with any changes. If you have any queries relating to your data then please refer them to our Data Protection Officers by emailing [email protected]

 

6) Your rights

You have the following rights as an individual:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision making and profiling.

If you have any queries or concerns regarding the use of your data and the above rights, please contact us by telephone on 01543 442140 or by email [email protected]

The supervisory authority is the ICO and comments and concerns can be raised with them. Further information on data protection regulations and laws can be found: https://ico.org.uk/for-the-public.

 

7) Additional information

No personal data is stored or transferred outside of the European Economic Area (EEA).

 

This privacy policy was last updated September 2018